Refund & Cancellation Policy
At Nirmaan Infraa, we are committed to delivering high-quality Interior & Decor, Construction, Horticulture, and Project Management Consultancy Services. Our Refund & Cancellation Policy ensures transparency and clarity in all transactions.
1. Cancellation Policy
For Interior & Decor Services:
Cancellations made within 48 hours of booking are eligible for a full refund.
Cancellations made after 48 hours but before work begins may be subject to a 20% administrative fee.
Once the project has started, cancellations will not be eligible for a refund.
For Construction & Project Management Services:
Cancellations are allowed within 7 days of contract signing, subject to a processing fee.
Once material procurement or site work has started, cancellations will not be accepted.
For Horticulture & Landscaping Services:
Cancellations are allowed up to 24 hours before scheduled service.
Same-day cancellations will be charged a 50% cancellation fee.
2. Refund Policy
Refunds will be processed based on the nature of the service and the stage of completion.
If work has commenced, only unutilized service fees may be refundable, subject to approval.
Any custom orders, design work, or specialized services that have already been executed are non-refundable.
3. Refund Processing
Approved refunds will be processed within 7-10 business days through the original payment method.
Bank charges or transaction fees (if any) will be deducted from the refund amount.
4. Exceptions
In case of service delays caused by Nirmaan Infraa, clients may be eligible for a partial refund or compensation, based on mutual agreement.
- Force Majeure (natural disasters, government restrictions, etc.) may affect refund eligibility.
For any refund or cancellation requests, please contact our support team at info@nirmaaninfraa.com with your booking details.